Payment & Refund

Payments for Vividvilla Textiles services are collected according to the quote confirmed before work begins on vividvilla.homes.

• Accepted methods are confirmed by email from studio@this site and may include card or local transfer depending on Slovakia norms.
• This payment page at Vividvilla Textiles is scoped separately from our other service notes on this site.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact studio@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Košice unless otherwise stated.

Seasonal curtains queues shift; we still confirm payment in writing and we keep Slovakia holiday closures noted on the door card. City regulars know the door note is current Desk near Hlavná 139.

We keep payment paced so curtains finishing quality stays steady with curtains tools staged only after the brief is agreed. Door updates for vividvilla post before opening when hours shift.